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Sales terms


The reports that are linked through these conditions are ByPEPPAS CIF: B86974763 domiciled Pol.Ind. Europolis, Berlín St, 4b 28232 – Las Rozas – Madrid, Spain. Tel. 902750339, e-mail: info@bypeppas.es , henceforth, ByPEPPAS, and the user, who fills in all parts of the registration form. Please, carefully read the rules that rules the services we provide at ByPEPPAS. These terms and conditions should be previously accepted to buy ByPEPPAS products.

ByPEPPAS created this web page for informational purpose and personal use. By accesing this website, you agree to the following terms and conditions.

Access to and navigation within this website implies the acceptance and knowledge of all legal terms, conditions and terms of use contained herein.

ByPEPPAS 2017©.

All rights reserved


Can Access to our service and buy our products natural persons who are legal of age, with full capacity to enter into an agreement validly registered in the corresponding section. All information required by this form must be integral and truthful, reserving ByPEPPAS the right to disregard or discharge those that infringe this requirement. The safeguarding of the username and password is the exclusive responsibility of the user.


Duly registered users can buy at ByPEPPAS website through the means and forms established.

The prices displayed are the final ones, in Euros (€) including taxes, with the exception of a legal requirement, especially related to VAT, which is point and a different matter applies.

The register and acceptance of the present conditions implies the conformity with the product and its characteristics together with its price.

Customer can buy on the website www.bypeppas.es or www.bypeppas.com

All orders imply acceptance of product prices and descriptions. ByPEPPAS undertakes to issue the products received through its page, depending on the availability of them in the stock. In the event of unavailability of products, ByPEPPAS is commited to notify the customer as soon as possible: order will be cancel and the related amount will be refund. Vouchers will not be compatible with discounts or other promotions, and may not be cumulate with exclusive ByPEPPAS brands or the brands not included in the promotion that are listed in the General Terms of the current offer.


Means of payment: Credit/Debit Card or PayPal. Is not allow to use data or third party payment instruments. Security of transactions: ByPEPPAS uses all means to ensure the confidentiality and security of the data transmitted through the Site, and the web page http://www.bypeppas.es. The website uses a Secure Payment System: SSL (Secure Socket Layer).

Product Availability: If one or more than one of the requested products are currently unavailables, ByPEPPAS is commited to notify the customer as soon as possible: order will be cancel and the related amount will be duly refund.

Payment Validation.

Once the payment is validated, data related to the shipping (address and shipping method), invoicing and bank card used will be recorded. ByPEPPAS will not record customer’s bank data, but for our provider in payment services and servers which is of total security.

ByPEPPAS also reserves the right to check out personal data provided by the customer and take all necessary legal measures for the verification of the person in whose bank account the charge had taken place and the order was issued, all these to avoid any fraudulent payment.

Transaction Security

ByPEPPAS all means to guarantee the confidentiality and security of the data transmitted through the Site, and the web page http://www.bypeppas.es. The website uses a Secure Payment System: SSL (Secure Socket Layer).


Territorial Area: ByPEPPAS ships to Spain and Europe, although you can receive it in the address you choose (home - office). The shipping country must always be the same as the purchase one.

The preparation of the package in our stores will be carry out as soon as the payment is perceive in our system.

Shipping costs will be purchaser’s responsibility and it have the following cost: Shipment costs 10€ . Orders of 150€ or more, the shipment are FREE


Delivery times: Items purchase at ByPEPPAS online store are send by courier and the approximant time limits are:

Spain and Portugal: from 24 to 72 hours in working days.

Rest of Europe: 7 to 15 days approximately, depending on the destination.

Rest of the world: refer to us, as it will depend on the shipment characteristics. We will send you an email to confirm the delivery time.

For other destinations, check sending us an email info@bypeppas.es.

It is the customer's responsibility verify that the shipment is in good condition at the delivery time. Thus, if the box is open or the appearance of the package arise doubts or suspicions about violations to the inviolability of the product; customer should not receive it, notifying immediately ByPEPPAS by phone or email.

Every package will be receive with the signature of the customer.

Delivery Place: you can receive it in the address you choose (home - office). The shipping country must always be the same as the purchase one.

Changes and returns must be handle through the means of transports chosen by the buyer. ByPEPPAS is release from any liability in case of loss, theft, deterioration of the package and any refund or resend of it would be issue. Product must be in perfect conditions, completely new, unused and in its original packaging.

Guarantee: Change, return and refund. Timeframe to return an item.

Customer has a legal period of 14 days with effect from the receipt day of the product to exercise his/her rights to withdraw without having to give any reason as he/she relies on the right to test the merchandise like it would be done if placed in a mercantile establishment. The procedures for exercising the withdrawal right are specify in the section “Change, Return and Refund Conditions”. Transport of the products regarding changes and returns are in charge of ByPEPPAS.

Change, Return and Refund Conditions

Shipping costs due to withdrawal, changes and returns will be the responsibility of the user, except in the case of a defective item, costs would be borne by ByPeppas

Changes and returns have to be manage through the section “My Account” which will be accesed with the user name and password.

Product must be in perfect conditions, completely new, unused and in its original packaging.

ByPEPPAS does not accept RETURNS OR CHANGES in special promotions, outlet, or accessories.

Change: in the event of a change for other item of the web site, customer must pay shipping costs. Once we receive the item and check out that it is in perfect conditions, we will proceed to make the change. For it, send us an email with the new article that you want.

Return: in the case of a return, customer must pay shipping costs. Once we approve the return, you will receive a refund amount in the same way that you made the purchase. ByPEPPAS will send you an email confirming that the refund was due.

Defective item: If the item shipped was defective, you must notify us within 7 days of the purchase. Shipping costs will be in charge of ByPEPPAS.

To make any change or return, please, send us an email to info@bypeppas.es indicating what you need and including the order number or you can do it through “My account” section.

ByPEPPAS reserves the right not to admit a change or return with products that are not in perfect conditions as recently pointed out.

If the product is suitable for its return according to the conditions set out above, the amount of the purchase will be refund to the customer under the same payment method used, as soon as possible

If the product is suitable to be change, ByPEPPAS will proceed with it, changing the product by the new chosen.

In the event that the new product has a higher amount, customer shall pay the difference in price through one of the means of payment recognized by ByPEPPAS.

If the chosen product has a lower value, ByPEPPAS will refund the difference through the mean of payment used for the purchase.

In the case of the receipt of a return which content is not in conformity to the return request or products does not respect the return conditions previously mentioned, ByPEPPAS reserves the right to exercise the necessary actions to receive the recovery of the amount.

In the event of a defective product seller shall proceed, as appropriate, with: the repair, replacement, price reduction or termination of the contract, efforts that will be free to the consumer and user.

ByPEPPAS will adopt all the necessary technological measures for the purpose of maintain the sponsorship operations. In particular, after the detection of fraud, especially if they involve the creation of email accounts or false registrations, or used robots to automate invitations, ByPEPPAS reserves the right to cancel the infringer user, removing the benefits and discount vouchers obtained, being able to exercise civil or criminal actions as corresponds.


ByPEPPAS limits its liabilities in the following cases:

It may happen that the chosen product is not as it is display in our website, due to a lack of resolution of the browser used or others of this kind.

ByPEPPAS applies all actions concerning to provide a fair view of the product. However, is not responsable for the mínimum differences or innacuracies involved.

ByPEPPAS will act with maximum dispatch in order to contact the Company in charge of the transport of the selected product. However, is not responsible for damages arising from a malfunction of the transport, especially on grounds such as strikes, withholding on roads, and any other sector in general, resulting in delays, losses or thefts of the chosen product.

Technical failures that due to fortuitous causes or other type affects the normal functioning of the service through the internet. Lack of availability of the site for maintenance reasons or otherwise, that affects the availability of the service. ByPEPPAS use all means at its disposal to carry out the selection process, payment and shipping of the product selected, however, excludes from liability due to reasons not attributable to fortuitous events or force majeure.

Rights reserved

ByPEPPAS reserves the right not to admit the registration of certain users, without explaining any reason.

In addition, ByPEPPAS reserves the right to cancel or reject any order of a customer with whom there is a dispute related to a payment of a previous order or that seems to have a kind of risk.

ByPEPPAS reserves the right to modify the prices of their products. The purchase price will be the current one at the time of the transaction.

ByPEPPAS reserves the right to verify the personal information provided by the customer and take any action necessary to verify that the registrant is the holder of the documents or cards use for the payment. This check may take the form of a request like a proof of identity and/or address and/or bank documents. If the customer does not answer to a request of this type within two days of its implementation, the order in question must be automatically cancel, without the possibility claiming it later.

ByPEPPAS reserves the right to unsubscribe those who are misusing or abusing of the system, carrying out fraudulent acts or harming other users. In the case that ByPEPPAS or any entity linked to ByPEPPAS Detect any anomaly or suspect that a user is hindering the normal development of the system illegally altering their records using any computer or technical procedure, or carrying out any fraudulent act that contravene the transparency of the same, ByPEPPAS reserves the right to unsubscribe and withdraw the benefits that could have been obtained automatically and without explanation of any kind, to all those users who have benefited directly or indirectly from this type of fraudulent actions, as well as exercising all civil and/or criminal actions that may correspond. In this sense, ByPEPPAS states that it has enabled the mechanisms and technological tools suitable to detect any possible fraud, abnormal or anomalous action that seeks to alter and registration and proceed on this website.

ByPEPPAS reserves the right to modify the current General Conditions at any time and without prior notice. These modifications will be post on the website so that the user can get to know them before use. As a result, the user must carefully read General Conditions in each of the occasions on which it was appropriate to use the web site. The usage of the page and/or use of the service, once General Conditions are modify where applicable, shall mean the acceptance thereof by the user.

Customer service

For any question or suggestion, you can contact our Customer Support Service by telephone from Monday to Friday from 10h. to 14:30h. by calling 339 750 902 or send us an email to the following address: info@bypeppas.es

Intellectual Property

All the information contained on the website, as well as its graphic design and the codes used are protect by copyright and other protection rights set out in the Royal Legislative Decree 1/1996, from 12 April, approving the Restated Text of the Law on Intellectual Property. These rights are exclusively of ByPEPPAS or its licensors, therefore, is expressly excluded any act of reproduction, distribution, public communication or transformation, as well as any type of assignment, of all or part of the contents of this site, and, in general, any object that according to the legislation in force is protected by the rules of intellectual property rights.


ByPEPPAS reserves the right to modify unilaterally the conditions and terms of use of this website. Any modification of the same will be announce accordingly. The entry into force of the amendments regarding Terms of Use will occur from the moment of its publication on this page.


Sales are exclusively direct to people older than 18 years old, so that any participation in such sales is strictly prohibit for those users who do not comply with this requirement or with the requirements established in the corresponding general conditions.


ByPEPPAS make the greatest efforts to avoid any error, which may appear in the contents of this page. ByPEPPAS does not guarantee, nor is it responsible for the consequences, which may arise from any errors that could appear in the contents of this page.

The information, content and data of any kind in the pages of this web site or its promotional campaigns are reviewed before publication; however, it is not possible to guarantee that they are absolutely free of misprints, typographical errors, defects of composition and problems equivalent, that is why ByPEPPAS recommend users to be aware of the possible updates or corrections that the web incorporates, to confirm the data that are of key interest to them through the personal channels to communicate, phone or fax provided in these pages and in the media, and not to adopt in any case decisions based only or especially in the information on the web or promotional campaigns, published in this page or of third parties.

Typographical errors

All the information published by ByPEPPAS at any advertising support, personal or to third parties, especially those relating to banners, electronic communications by e-mail, or any other, and that contain some typographical error either involuntary or by third-party handling, lack of any value, and in case of doubt it is recommended that the users confirm the data through personal ByPEPPAS channels such as e-mail or telephone.

Purely Informative End

All the information contained in this site is for informational purposes only. To carry out the purchase of the products offered in the ByPEPPAS web page, user must register and accept the terms and conditions.

Website Links

ByPEPPAS is not responsible in any way for the contents, commercial activities, products and services included that may be viewed via electronic links, directly or indirectly, through this page.

The presence of links on the page of ByPEPPAS unless the contrary is express, has a merely informative purpose and in no case implies suggestion, invitation or recommendation regarding the same. These links do not represent any type of relationship between ByPEPPAS and the individuals or companies who are holders of the pages that may be access via such links.

ByPEPPAS Reserves the right to withdraw unilaterally and at any given time links that appear on your page.


Accessing and browsing this website implies acceptance and knowledge of legal warnings, conditions and terms of use contained therein. ByPEPPAS makes every effort to ensure that browsing takes place under optimum conditions and to avoid any type of damages that could occur during the same.

This website was designed to support our browsers.

ByPEPPAS is not responsible for damages of any kind that may caused to users with the use of browsers or versions other than those for which it has been designed the page.

Access to this page is due in a non-secure environment, so that the information is transmitted in unencrypted form.

Registered Trademarks

All trademarks and logos displayed on this site are ByPEPPAS property or the third parties whose products are offer on this page. It is expressly forbidden to use, without prior consent, any element of the web that could be the object of protection in accordance with the current legislation on Industrial Property.In particular, may not be used brands, commercial names, company signs, trade names, logos, slogans or any type of distinctive sign belonging to ByPEPPAS without the written permission of ByPEPPAS or of the third parties. In any case, the permits and licenses whose ownership corresponds to companies whose products are offer; must be directly requested to their respective departments, not having ByPEPPAS any relationship with those efforts.

Legal Proceedings

ByPEPPAS reserves the option of taking legal action against those users who violate or infringe intellectual and industrial rights.

Jurisdiction and Applicable Law

All Terms and Conditions inserted in this webpage and relations that can arise from it; are govern by Spanish Rules.

Any controversy that could lead from the access or the use of this website shall be submitted to the exclusive jurisdiction of the courts of Madrid, without prejudice of the corresponding jurisdiction according to the applicable consumption law.